Programs & Experience
- How is One Fit Wellness different? We create personalised wellness escapes in Bali that combine expert-led practices, cultural immersion, and restorative hospitality. We design every journey as a private or small-group wellness experience, giving you personalised care, flexibility, and meaningful connection.
- Can I join if I’m travelling alone? Yes. Solo travellers are warmly welcomed, and many guests choose our private wellness escapes in Bali for rest, self-discovery, and personal renewal.
- What if I’m the only guest during my stay? We deliver your wellness program in full with dedicated guidance, personalised sessions, and nourishing meals. Whether your journey is private or shared, every experience is tailored to your individual needs.
- Will I meet like-minded people? Possibly. Shared wellness journeys include optional group activities and communal dining, creating natural opportunities to connect while always respecting your privacy.
- Do I have to follow a strict schedule? No. Our wellness programs are thoughtfully structured while allowing plenty of flexibility for rest, personal interests, and spontaneous experiences.
- Can I simply relax without joining activities? Absolutely. You’re welcome to enjoy spa treatments, quiet walks, time by the pool, or simply unwind. Your wellness journey is entirely yours to shape.
- Can I extend my stay? Yes. Our Wellness Concierge can arrange additional nights and continued wellness services, subject to availability.
Wellness & Care
- What is Mind Care and how does it work? Mind Care offers confidential, evidence-based support with licensed psychologists and certified wellness practitioners. You can schedule Mind Care sessions before or during your wellness escape.
- Are the Wellness Tools included in my Escape? Yes. Additionally, every guest receives complimentary access to our digital wellness tools, including Mind Games, Breathing Timers, Hydration Checks, Sleep Rhythm Tracking, and the Body Balance Index.
- How should I disclose medical conditions or injuries? Please share any medical conditions, injuries, allergies, or mobility requirements during the booking process so we can safely personalise your wellness program.
The Starter Kit
- Can I request a different kit item? Yes. Please let us know your preferences when you make your reservation. While each Starter Kit is curated for your chosen wellness escape, we’ll do our best to accommodate your preferences.
- Are the kits reusable and do I keep them? Yes. Your Starter Kit is yours to keep. We carefully select high-quality, reusable items designed to support your wellness journey long after your stay.
Payments & Arrival
- What are the payment and cancellation policies? A 50% deposit secures your reservation, with the remaining balance due 15 days before arrival. Reservations are generally non-refundable, so we recommend comprehensive travel insurance for unexpected cancellations or medical emergencies.
- Are airport transfers included? Airport transfers are available upon request. Once you confirm your arrival details, our Wellness Concierge will arrange everything for you.
- What are the check-in and check-out times? Check-in and check-out times are determined by our partner resorts and confirmed when your reservation is finalised. Early check-in and late check-out are subject to availability.
Dietary & Lifestyle
- Can you accommodate allergies and dietary preferences? Yes. Before you arrive, please include your dietary requirements in your Registration Form.We cater to vegetarian, vegan, gluten-free, halal, and other dietary requirements. Please include your preferences in your Registration Form before arrival so our culinary team can prepare accordingly.
- What is the policy on alcohol and smoking? Alcohol is available upon request alongside a selection of non-alcoholic beverages. Smoking is permitted only in designated outdoor areas. Smoke-free and alcohol-free wellness stays are always available.
- What is the tipping policy?Tipping is never expected but is always appreciated. All gratuities go directly to supporting our local Balinese team.
Sustainability & Ethics
- How do you support the local community? We source seasonal local produce and work closely with Balinese artisans, wellness practitioners, and guides. Every wellness escape also contributes to initiatives that support mental wellbeing within the local community.
- How is my privacy handled? Your personal information is handled with strict confidentiality. Photography may occasionally take place for educational or promotional purposes. If you prefer not to appear in any images, simply let us know before your stay.
We hope this guide has been helpful.
If you need further assistance, our Wellness Concierge will be delighted to provide personalised support and answer any additional questions.